Terms and Conditions

Welcome to Hamalia Foods. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website. If you do not agree to these terms, you should not use our services.

1. Use of the Website

1.1 Eligibility: By using our website, you represent that you are at least 18 years of age or have the legal capacity to enter into a binding agreement.

1.2 Account Registration: To access certain features of our website, you may be required to register an account. You are responsible for maintaining the confidentiality of your account information and are liable for all activities that occur under your account.

1.3 Prohibited Conduct: You agree not to engage in any activity that interferes with or disrupts the website, violates any applicable laws, or infringes on the rights of others.

2. Orders and Payments

2.1 Order Acceptance: All orders placed on our website are subject to acceptance. We reserve the right to refuse or cancel any order at our discretion, including but not limited to orders that contain incorrect information, are suspected of fraud, or are unable to be fulfilled.

2.2 Pricing and Availability: Prices and availability of products are subject to change without notice. We strive to provide accurate information but cannot guarantee that all content on our website is complete, current, or error-free.

2.3 Payment: By placing an order, you agree to provide valid payment information and authorize us to charge the total amount of your order, including any applicable taxes and shipping fees. Payment must be received before your order is processed.

3. Shipping and Delivery

3.1 Shipping Policy: We ship products to locations specified on our website. Delivery times are estimates and may vary depending on your location and other factors beyond our control.

3.2 Risk of Loss: Risk of loss and title for products purchased from Hamalia Foods pass to you upon delivery to the carrier.

3.3 International Orders: For international orders, you are responsible for any customs duties, taxes, and fees that may apply.

4. Returns and Refunds

4.1 Return Policy: We accept returns of unused and unopened products within [X] days of delivery. To initiate a return, please contact our customer service team. Return shipping costs are the responsibility of the customer.

4.2 Refunds: Refunds will be processed once we receive and inspect the returned products. Refunds will be issued to the original payment method used for the purchase. Please allow [X] business days for the refund to be processed.

4.3 Non-Returnable Items: Certain products may be non-returnable, including perishable goods, custom orders, and items marked as final sale.

5. Intellectual Property

5.1 Ownership: All content on the Hamalia Foods website, including text, images, logos, and software, is the property of Hamalia Foods or its licensors and is protected by copyright, trademark, and other intellectual property laws.

5.2 Use of Content: You may access and use the content on our website for personal, non-commercial purposes only. Any unauthorized use of the content is prohibited.

6. Limitation of Liability

6.1 Disclaimer: Hamalia Foods provides the website and its contents on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the website’s operation, content, or services.

6.2 Limitation of Liability: To the fullest extent permitted by law, Hamalia Foods shall not be liable for any damages arising from the use or inability to use our website or products, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

7. Indemnification

You agree to indemnify, defend, and hold harmless Hamalia Foods and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the website or violation of these terms.

8. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

9. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new terms.

10. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at: info@hamaliafoods.com.